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FAQs

Shipping and Payments

How do I pay?

All major debit and credit cards are accepted. Once your design has been finalised and we agree to go ahead with the design, we will take a 40% down payment and the final 60% upon delivery. 

Do you ship internationally?

Yes. Delivery time and cost varies per country. Please see our delivery page here for more information.  

How will my item be delivered?

All items will be delivered in our Alicia J Diamonds gift box which will arrive in a discreet, plain cardboard box. 

Is the packaging recyclable?

Yes, our packaging is responsibly sourced and is recyclable. 

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