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If you have any questions, please contact our team on +44 (0) 333 987 4985 or email enquiries@aliciajdiamonds.com
Please see individual items in the shop for approximate despatch times.
When you have placed the order, we will email you to let you know the expected delivery date.
Delivery costs will be calculated upon checkout.
Please note, we are unable to accept liability for delays in delivery.
All items will be delivered in our Alicia J Diamonds gift box which will arrive in a discreet, plain cardboard box.
If you change your mind about your Alicia J Diamonds purchase, we will be happy to arrange an exchange or full refund within 14 days. Please contact us on +44 (0) 333 987 4985 or email enquires@aliciajdiamonds.com. Please note this excludes earrings and bespoke or engraved pieces.
We will only accept items that are unworn and in the original Alicia J Diamonds packaging.
Please note we cannot refund import duties or taxes.
If you would like to cancel an order before it has been despatched or if you find a fault with your purchase, please contact us at +44 (0) 333 987 4985 or email enquires@aliciajdiamonds.com
View our terms & conditions of sale.
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Don’t worry if you’re not sure about your size right now, complete the checkout and we’ll get in touch to help you find out your ring size
What colour is a diamond? Many say they’re colourless, however, look closely and most contain subtle tints of yellows, soft pinks and rich browns. Truly colourless diamonds are known as white diamonds and are extremely rare and the most valuable. Diamond colour is graded from D to Z – D being the whitest, most colourless diamond and Z containing noticeable yellow, brown or pink tints. The letters D to Z represent a range of colour based on a combination of tone, lightness or darkness and saturation.
Cut
Diamond cut refers to the arrangement of a diamond’s facets. A diamond’s cut is often mistaken as meaning its shape (oval, pear, etc), but a diamond’s cut grade is actually about how well the facets interact with light.
Polish
Polish refers to the overall smoothness and condition of the diamond’s surface. It’s rare for a diamond to have a perfect polish. More often, they have tiny imperfections not visible to the naked eye.
Symmetry
Symmetry refers to how well-aligned the diamond's facets are. Symmetry, on the other hand, refers to the exactness of shape, overall outline, placement and alignment of individual facets.
The gradings provided by the GIA go from poor to excellent. If you select an SI clarity, we will provide Very Good cut, polish and symmetry. If you select a VS1 clarity, we will provide Excellent cut, polish and symmetry.
